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The increased adoption of cloud-based applications has become the unsung hero that enabled a smoother transition while delivering the superior experience needed for organizations to compete in today’s environment — and this trend is expected to continue.

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By: Jenn Webb
Title: The connected world: Delivering the best-in-class customer experience of tomorrow and beyond
Sourced From: www.technologyreview.com/2022/02/15/1045414/the-connected-world-delivering-the-best-in-class-customer-experience-of-tomorrow-and-beyond/
Published Date: Tue, 15 Feb 2022 21:09:03 +0000