Category: Tech
From support function to growth engine: The future of AI and customer service
When it comes to imagining the future, customer service often gets painted in a dystopian light....
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Smart stimulus: Cash as code
Over the past six months, central banks and governments have unlocked financial floodgates to deal...
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How does loneliness affect our brains?
Long before the world had ever heard of covid-19, Kay Tye set out to answer a question that has...
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Create your own moody quarantine music with Google’s AI
The Google Magenta team, which makes machine-learning tools for the creative process, has made...
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A brief history of Chinese-American espionage entanglements
Since the establishment of the People’s Republic of China in 1949, intelligence services in both...
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California’s air conditioner-driven blackouts are only the start
As record-breaking heat waves baked Californians last month, the collective strain of millions of...
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Amid the covid-19 pandemic, shifting business priorities
Remember all those articles you read in January with headlines like “2020 trends to watch in your...
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Elon Musk’s Neuralink is neuroscience theater
Rock climb without fear. Play a symphony in your head. Superhuman vision to see radar. Discover...
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Peat’s Sake
A team led by Charles Harvey, an MIT professor of civil and environmental engineering, and Alison...
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Punching in
As a schoolboy growing up in New York city in the 1870s, Herman Hollerith often managed to sneak...
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Virtual Tech Challenge
Since Bonny Kellermann ’72 and Bob Ferrara ’67 first launched the Tech Challenge Games in 1992,...
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Vietnam’s covid hospital
Until the beginning of August, Vietnam, population 97 million, was the world’s largest country...
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